Order & Shipping Policy

At GLAFIRA, we are committed to providing a smooth, reliable, and transparent shopping experience. Please read our Order & Shipping Policy carefully before placing an order.

🛒 Order Processing

All orders placed on the GLAFIRA website are processed after successful payment confirmation.

Orders are usually processed within 1–2 business days (excluding Sundays and public holidays).

Once your order is confirmed, you will receive an order confirmation via email or SMS.

GLAFIRA reserves the right to cancel or hold orders in case of incomplete information, payment issues, or stock unavailability.

📦 Shipping Timeline

Orders are generally shipped within 24–48 hours after processing.

Estimated delivery time:

Metro Cities: 3–5 business days

Non-Metro / Remote Areas: 5–8 business days

Delivery timelines may vary due to courier partner delays, weather conditions, festivals, or unforeseen circumstances.

💰 Shipping Charges

Shipping charges (if applicable) are clearly displayed at checkout.

Any free shipping offers will be mentioned on the website or during checkout.

Shipping charges are non-refundable once the order has been dispatched.

📍 Delivery Coverage

We currently ship across India.
At this time, international shipping may not be available unless specifically mentioned on the website.

Please ensure that your delivery address and contact details are accurate to avoid delays or failed deliveries.

🚫 Undelivered / Returned Shipments

If an order is returned to us due to:

Incorrect or incomplete address

Unavailability of the customer at delivery time

Refusal to accept the order

Re-shipping charges may apply. Refunds (if any) will be processed as per our Return / Refund Policy.

📦 Damaged or Missing Items

If you receive a damaged package or missing item:

Share clear images/videos of the package and product

Our support team will review the issue and assist you as per our policy.

🔁 Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS. You can use this information to track your shipment until delivery.

🤝 Our Commitment

At GLAFIRA, we aim to ensure:

Safe packaging

Reliable courier partners

Clear communication

Support that listens

Your satisfaction matters to us, and we continuously work to improve our delivery experience.

📧 Contact Us

For any order or shipping-related queries, feel free to reach out:

Email: info.glafira@gmail.com
Brand: GLAFIRA